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Physical card: shipping, delivery times & activation

Delivery timelines, tracking, and how to activate your physical card.

Written by Rajani

Once you order a physical KOSH Card, it's printed and shipped to the address you provided during checkout.

Shipping options

  • Express shipping: delivered in up to 10 business days, with tracking.

Shipping charges are listed in our fees and pricing article.

Activating your card

When your card arrives, open the Cards section in the app and tap the Activate card button. Your card won't work for in-store or ATM transactions until it's activated.

Card hasn't arrived?

If your card hasn't arrived within the expected window, contact us via in-app chat or [email protected] with your order date and delivery address, and we'll investigate with the shipping partner.

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