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My withdrawal hasn't arrived — what should I do?

Written by Rajani

Most withdrawals are credited within 1–2 business days. SWIFT transfers can take 2–5 business days.

If it has been more than 3 business days (5 business days for SWIFT) and funds have not arrived in your bank account, please contact the Kosh support team:

Have your registered email address, transaction amount, currency, date, and transaction ID or reference number ready. Our team will investigate and keep you updated.

Withdrawal timelines may vary depending on your destination bank, the currency involved, and any regulatory checks required in your jurisdiction. For estimated timelines by currency, see How long does a bank withdrawal take?

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