Once you send a crypto deposit, it typically appears in your Kosh account within a few minutes. Most networks confirm in under a minute; we allow up to 5 minutes for the required blockchain confirmations.
Processing time may vary depending on network congestion at the time of your transaction.
If your deposit hasn't appeared after 30 minutes
Check the transaction hash (TXID) on a blockchain explorer to confirm the transaction was successfully sent
Confirm you used a supported network — see What tokens do you support for deposits?
Make sure you sent funds to the correct wallet address shown in your Kosh dashboard.
If everything looks correct and funds still haven't arrived, contact the Kosh support team via in-app chat or [email protected]
Deposit times depend on the blockchain network and may vary due to factors outside Kosh's control.